01. Company information
These Terms and Conditions (“Terms”) govern your use of this website (exabeamllc.com), operated by EXABEAM, LLC (“EXABEAM”, “we”, “us”, or “our”), including the Contact form at /contact/. By using the website, you agree to these Terms. If you do not agree, please do not use the website.
- Company
- EXABEAM, LLC
- Address
- 385 Interlocken Crescent Suite 1050, Broomfield, CO 80021, United States
- Phone
- +1 (757) 892-6734
- admin@exelory.com
- Website
- exabeamllc.com
Effective date: . Last updated: .
02. Our services
We provide customer support, service updates, and account-related enquiries.
Our services include:
- Customer support
- Service updates
- Account enquiries
The website describes our services for general information and lets you contact us. It does not sell services online. Information on the website is not an offer capable of acceptance. Any services we provide are delivered under a separate written agreement, proposal, or statement of work agreed between you and us, which sets out the scope, deliverables, fees, timing, and other terms for that engagement.
03. Eligibility and authority
You must be at least 18 years old, or the age of majority where you live if that is higher, to use the Contact form or to accept these Terms.
If you use the website or contact us on behalf of a company or other organization, you confirm that you are authorized to do so and that the organization accepts these Terms. You agree that the information you provide is accurate and that you are entitled to share it with us.
04. Accounts
The website does not offer user accounts, registration, or logins, and you do not need an account to browse the website or send an enquiry.
If a client engagement involves access to any system, tool, or credentials, that access is governed by the applicable written agreement. You are responsible for keeping any credentials issued to you under such an agreement confidential.
05. Acceptable use
You agree to use the website lawfully and not to:
- Submit false, misleading, or impersonated information, or another person's contact details without their permission.
- Send spam, advertising, chain messages, or bulk or automated submissions through the Contact form.
- Upload or transmit malicious code, or attempt to probe, scan, test, or interfere with the website, its security measures, or its hosting infrastructure.
- Attempt to bypass rate limits, origin checks, or other abuse-prevention measures.
- Scrape, copy, or harvest content or data from the website by automated means, except as permitted by standard search engine indexing.
- Use the website to harass, threaten, or harm anyone, or to infringe the rights of others.
- Use the website in any way that violates applicable law.
06. Fees and payment
Browsing the website and sending an enquiry are free of charge. The website does not accept payments, and you should not send payment card or bank details through the Contact form.
Fees, payment terms, invoicing, taxes, and any expenses for our services are set out in the written agreement, proposal, or statement of work for each engagement. No fee becomes payable merely because you contact us through the website.
07. Ongoing services and subscriptions
The website does not offer subscriptions, recurring billing, or automatic renewals, and nothing you do on the website enrolls you in an ongoing plan.
Where we agree to provide ongoing or recurring services, the term, renewal, notice periods, and fees are set out in the applicable written agreement, and that agreement governs those matters.
08. Cancellations and refunds
Because nothing is purchased through the website, there is no website order to cancel or refund. You may withdraw an enquiry at any time by contacting us at admin@exelory.com.
Cancellation, termination, and refunds, if any, for services we provide are governed solely by the written agreement, proposal, or statement of work for that engagement.
09. License to use the website
Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and view the website for your personal use or for your organization's internal business purposes, including evaluating our services.
You may not copy, modify, distribute, sell, lease, reverse engineer, or create derivative works from the website or its content, except as allowed by law or with our written permission. You may share links to public pages of the website.
10. Your submissions
You are responsible for the information you send through the Contact form. Please keep your message to what is needed for us to understand your enquiry, and do not include passwords, payment details, government identification numbers, health information, or other sensitive or confidential information.
You keep ownership of the information you submit. You give us permission to store and use it to respond to you, to communicate about our services, and for the other purposes described in our Privacy Policy. Sending an enquiry does not create a client relationship or any confidentiality obligation beyond those described in the Privacy Policy, unless we agree otherwise in writing. If you send us feedback or suggestions about the website or our services, we may use them without obligation to you.
11. Privacy
Our Privacy Policy explains what information we collect through the website, how we use and share it, how long we keep it, and the choices available to you, including your SMS choices. By using the website, you acknowledge that your information will be handled as described there.
12. Security
We use reasonable measures to protect the website and the enquiries stored through it, including encrypted HTTPS connections, origin checks, size limits, and rate limiting. No website or transmission over the internet is completely secure, and we cannot guarantee that the website will be free from unauthorized access.
You must not attempt to gain unauthorized access to the website or its systems. If you believe you have found a security issue, please report it to admin@exelory.com and do not access, alter, or disclose data that does not belong to you.
13. Intellectual property
The website and its content, including text, graphics, logos, visual designs, three-dimensional scenes, animations, and code, are owned by or licensed to EXABEAM, LLC and are protected by intellectual property laws. Our names, logos, and marks may not be used without our prior written permission.
Except for the limited license in these Terms, no rights are granted to you. Ownership of work product created in a client engagement is governed by the applicable written agreement.
14. Third-party services and links
The website is operated using a third-party hosting provider, and it may link to websites or services operated by others. We do not control third-party websites or services and are not responsible for their content, availability, or practices. A link does not mean we endorse the linked site.
Your use of any third-party website or service is governed by that party's own terms and privacy policy.
15. Availability
We aim to keep the website available, but we do not guarantee that it will be uninterrupted, timely, or error-free. The website may be unavailable from time to time because of maintenance, updates, hosting provider issues, or events outside our control.
The Contact form shows a confirmation only after your message has been saved. If you do not see a confirmation, your message may not have been received; please try again or contact us directly at admin@exelory.com or +1 (757) 892-6734.
16. Changes to services
We may change, update, add, or remove any part of the website, its content or features, and the services we describe on it, at any time and without notice.
Changes to services we are already providing to a client are handled as set out in the applicable written agreement.
17. Suspension and termination of access
We may limit, suspend, or end your access to the website or the Contact form, without notice, if we reasonably believe you have breached these Terms, are using the website in an automated, fraudulent, or abusive way, or present a risk to the website, us, or others. This includes declining or discarding submissions that appear automated or abusive.
Sections of these Terms that by their nature should continue, including those on intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution, survive any suspension or termination.
18. Support
For questions about the website or these Terms, contact us through the Contact form or at admin@exelory.com or +1 (757) 892-6734. We aim to respond within a reasonable time, but we do not guarantee a specific response time for enquiries sent through the website.
Support, service levels, and response times for clients receiving our services are set out in the applicable written agreement.
19. Disclaimers of warranties
The website and its content are provided “as is” and “as available”. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranty that the website will be accurate, complete, secure, or free of errors or harmful components.
Content on the website is general information about our business and is not professional advice for your specific situation. Warranties for services we provide, if any, are set out only in the applicable written agreement. Some jurisdictions do not allow certain warranty exclusions, so some of these exclusions may not apply to you.
20. Limitation of liability
To the fullest extent permitted by law, EXABEAM, LLC and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or related to your use of, or inability to use, the website, even if we have been advised of the possibility of such damages.
To the fullest extent permitted by law, our total liability for all claims arising out of or related to the website or these Terms will not exceed one hundred U.S. dollars (US$100). This section does not limit liability that cannot be limited under applicable law. Liability relating to services we provide is governed by the applicable written agreement.
21. Indemnification
To the extent permitted by law, you agree to defend, indemnify, and hold harmless EXABEAM, LLC and its owners, employees, and contractors from and against third-party claims, liabilities, damages, losses, and reasonable expenses, including reasonable legal fees, arising out of your misuse of the website, your breach of these Terms, or information you submit that infringes or violates the rights of another person.
We will notify you of any such claim, and we may participate in the defense with counsel of our choice at our own expense.
22. Governing law
Unless a separate written agreement between you and us states otherwise, these Terms and any dispute arising out of or related to the website are governed by the laws of the place where EXABEAM, LLC is established, without regard to conflict-of-law rules.
Nothing in these Terms removes any protection that you are entitled to under the mandatory laws of the place where you live.
23. Dispute resolution
If you have a concern or dispute relating to the website or these Terms, please contact us first at admin@exelory.com or +1 (757) 892-6734 with a description of the issue and the outcome you are seeking. Both parties agree to try in good faith to resolve the matter informally within 30 days of that notice.
If the matter is not resolved informally, either party may bring proceedings in a court of competent jurisdiction, unless a separate written agreement between you and us provides a different process. Either party may seek urgent injunctive or similar relief at any time to protect its intellectual property or confidential information.
24. Changes to these terms
We may update these Terms from time to time. When we do, we will post the updated Terms on this page and revise the “Last updated” date. Changes apply from the date they are posted and do not apply retroactively.
Your continued use of the website after updated Terms are posted means you accept them. These Terms were last updated on .
25. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible or limited as needed, and the remaining provisions will continue in full force and effect.
Our failure to enforce any provision of these Terms is not a waiver of our right to enforce it later.
26. Relationship to other agreements
These Terms and our Privacy Policy are the entire agreement between you and us about your use of the website. Services are governed by the separate written agreement, proposal, or statement of work for each engagement. If those documents conflict with these Terms, the separate agreement prevails for the services it covers.
Nothing in these Terms creates a partnership, joint venture, employment, or agency relationship. You may not assign these Terms without our written consent; we may assign them in connection with a merger, acquisition, or sale of all or part of our business.
27. SMS messaging program
The Contact form includes an optional checkbox for receiving SMS messages from EXABEAM, LLC. It is unticked by default, and a phone number is required only if you choose to opt in. The checkbox and the explanation shown beneath it read:
I agree to receive SMS messages from EXABEAM, LLC , including customer support, service updates, and account notifications.
By providing your phone number and opting in, you agree to receive SMS messages from EXABEAM, LLC, including customer support, service updates, and account notifications. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Please review our Privacy Policy and Terms and Conditions.
Each submission stores your choice together with the exact consent wording displayed, its version, and, if you opted in, the date and time of consent. The wording currently shown is version 2026-10-10-v1. Recording your choice does not by itself send any message.
- Program description. If you opt in, we may send SMS messages about customer support, service updates, and account notifications relating to your enquiry or engagement with us.
- Optional consent. Consent is not a condition of purchase, and you can send an enquiry without opting in.
- Frequency and costs. Message frequency may vary. Message and data rates may apply according to your mobile plan.
- Opting out. Reply STOP to any message to opt out. You may also withdraw consent by contacting us at admin@exelory.com or +1 (757) 892-6734.
- Help. Reply HELP to any message for help, or contact us at admin@exelory.com or +1 (757) 892-6734.
- Delivery. Mobile carriers are not liable for delayed or undelivered messages.
- Mobile information. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes, and SMS opt-in data and consent records are not shared with third parties or affiliates for marketing or promotional purposes.
For more about how we handle mobile information, see the SMS and mobile information section of our Privacy Policy.
28. Contact us
If you have questions about these Terms, contact us using the details below or through our Contact form.
- Company
- EXABEAM, LLC
- Address
- 385 Interlocken Crescent Suite 1050, Broomfield, CO 80021, United States
- Phone
- +1 (757) 892-6734
- admin@exelory.com
- Website
- exabeamllc.com
Please also review our Privacy Policy.